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In the anonymity of the Internet, it is often difficult to really know what (or who) is behind the shop front of an hosting company. There are countless horror stories of scam hosting sites, underage web hosts, undelivered promises or poor support and service. We believe that you, as a customer, have the right to become more familiar with the company you are dealing with and get to know the faces behind Techark.
https://techark.com/supportcenter
You will need to register prior to submitting a ticket to either billing or tech support.
Note this is the preferred way of getting support.
The help desk is manned 24/7 by trained support staff.
Emails direct to the various departments listed below will be answered by the concerned staff during their working hours only.
Sales Support: sales@techark.com
Technical Support: support@techark.com
Billing: billing@techark.com
Abuse: abuse@techark.com
US Office.
115 Cross Creek Road
Mount Ida, AR 71957
Australian Office
7 Wyangan Valley Way
Mudgreeaba, QLD 4213
Data Center Network Operations
Techark Internet Services
111 White Street St. SW
Atlanta, GA 30310
Toll Free: 1-877 876 8675
Please note the above number rings a cell phone, home phone, sets off pagers etc. Please use it for emergency purposes only, site down network down etc.. after checking our forums first for any notices and submitting a Help Desk ticket to the tech's on duty.
Please respect our time as we will respect yours.
